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Dear 1010300 Customer,

like everything in daily life interactive communication is essential for being successful. This applies, in particular for the telecommunication business. Errors can occur. Of course we always strive to improve our services! However, if an error occurs, we kindly apologize for this. We would be very grateful if you could report every error you recognize so that we are able to solve the problem immediately.

There are a few daily known problems. For simplification we made a list with the frequent problems you can mark down below.

Please fill out the fault report first:

 Always busy (normal, slow busy tone)
 Fast busy
 Announcement: "We're sorry the number you've dialed is invalid...".
 The connection has bad quality. Crack and rasp on the line.
 Interruption during the call
 Too long waiting time until connection
 The line is mute
 Your dialog partner cannot understand you or vice versa
 Announcement: Service or service attribute not possible

Your telephone number: (555-123-4567) - -
Email:
The telephone number you called:
Date of the call: (Day / Month / Year) / /
Time of the call: (Hour : Minute) :
Additional comments:


For any other inquiries please feel free to contact us support@1010300.com

Customer Service Phone: 1-877 351-0300 or 1-305 375-7585
Customer Service Fax: 1-305 375-7570

Thanks for your cooperation.
Your 1010300 team
.


International: 
Intra-State: 



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* 9 pm - 7 am. All other time periods are 3.9 ¢/min for US domestic calls. Available in most areas. Rates exclude governmental taxes and fees, including the Universal Service Fund, similar state funds, and LEC Billing Recovery Fee ($1.99/bill). 1 minute rounding. Interstate and international rates are subject to change without prior notification. We take your Privacy seriously. No part of this web site may be reproduced in any form without written permission. Copyright © 2006 Dial-Around Telecom, Inc. All Rights Reserved.